Careers

Description

Responsible for establishing new escrow accounts and processing escrow documents in accordance with established policies and procedures. Acts as a neutral third-party between buyers and sellers during a real estate sale, managing funds and processing real estate transactions.

Essential Functions

• Completes real estate escrow transactions by determining requirements; clearing titles; assembling, preparing, and reviewing closing documents; disbursing funds
• Determines escrow requirements by studying and clarifying buyer, seller, and lender instructions
• Obtains clear title by ordering title reports; resolving title defects; satisfying existing liens and encumbrances against property or principals
• Establishes escrow account by depositing funds; maintaining records
• Prepares transaction documents by completing forms and statements; collecting and reviewing existing documents
• Completes calculations by prorating taxes and interest
• Completes closing transaction documents by assembling documents; reviewing papers with parties; explaining provisions and procedures; answering questions; checking documents for completeness and accuracy; obtaining signatures
• Completes closing by recording and filing documents; preparing and distributing final closing statements and title
• Prepares Settlement Statement (HUD) by utilizing lender instructions
• Closes escrow account by balancing and disbursing funds
• Complies with regulatory requirements by adhering, and enforcing adherence, to requirements.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Job Complexities

• Assignments are moderately complex in nature. Has latitude for un-reviewed action or decision
• Acts in advisory capacity, making recommendations which may have an important bearing on the conduct of the organization’s business

Supervision Received or Extended

• Works under general supervision setting own priorities and objectives. Work reviewed for soundness of judgment and overall accuracy
• No responsibility for supervision of others

Knowledge And Skills/Technology Used

• Familiar with standard concepts, practices, and procedures within the escrow/title industry field
• Knowledge of Microsoft Office applications
• Good client relations and organizational skills
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Detail-oriented and professional; able to handle confidential information
• Ability to deal with multiple types of roles such as real estate sellers, buyers, agents and brokers

Typical Education

High School diploma or equivalent

Typical Range Of Experience

2-4 years related experience with 3+ years of experience directly handling escrow transactions as an escrow assistant

License or Certification

Escrow Officer certification from the Escrow Association or completion of escrow officer training program by a title company or bank

Description

Develops and retains a quality residential client base of Real Estate Agents and Brokers, Lenders, Builders, Agents, Attorneys and others through the acquisition of new business and maintenance of existing customers. Sales Representatives interface with division management, branch manager and escrow staff in carrying out the functions of the position. Sales representatives have an ongoing responsibility for maintaining the customer relationship and servicing the customer’s needs throughout the entire sales order, shipping, billing, customer payment, and follow-up for future business process

Essential Functions

• Builds client relationships, secures new orders from new customers, and maintains and expands business with existing client base
• Communities proactively with and responds in a timely manner to clients
• Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources
• Develops and executes a call plan for the area assigned to include calls on and appointments with qualified real estate agents, brokers and their staff, lenders and attorneys
• Assesses individual client needs and develops, presents and implements a plan to meet those needs
• Is highly visible in his/her marketing area by attending real estate industry functions and participating in community and real estate
• Displays or demonstrates product, using samples or catalog, and emphasizes salable features

Knowledge And Skills/Technology Used

• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions
• Applies diplomacy and tact
• Demonstrates persistence, tenacity and consistency in pursuing revenues opportunities
• Strong interpersonal communication skills
• Flexible with the ability to adapt strategy to changing conditions
• Understanding of market and competition with the ability to identify external threats and opportunities
• Ability to persuade and influence others
• Strong negotiation skills

Typical Education

High School diploma or equivalent

Typical Range Of Experience

• 2- 5 years of successful residential Title/Real estate industry experience
• Proven track record of meeting and exceeding sales goals